reviews - Velvet

Velvet Reviews | Cancun Wedding Rentals & Floral Design

Client Reviews & Love Notes

Here you’ll find a curated selection of reviews—verified on Google and first-party love notes we’ve received directly from our couples.

Direct (Email/DM):

“I just wanted to take a moment to thank you—you are incredibly talented, and I’m so grateful for the vision and creativity you brought to this experience. The vision boards were outstanding, and both events were beautifully executed. We truly appreciate all of your hard work and attention to detail. This President’s Club was an absolutely incredible experience, and you played a big part in making it so special.

I sincerely hope we have the opportunity to work together again in the future—we would love to be back. Thank you again for everything!”

Shana Hurley - Houzz Group

“My name is Kiran. I’m the mother of the bride. We recently did our daughter’s wedding at Dreams Jade, and we’re lucky enough to use your company’s services. I wanted to reach out to you guys and thank you for an outstanding job. We had you guys do the Decor for all five functions from January 10th to 12th. We are so blessed to have met Lissett. She listened to our every request and need and allowed our visions to come to life. I wanted you guys to know what an asset she is to your company, and we are so grateful to her and your team. They all worked so hard and created such an amazing scene at each event.

I hope you guys got to see the pictures. I’m sure you did, but it was absolutely spectacular. Our guests and people at the resort were still talking about it for days.
Thank you from the bottom of our hearts for creating such an amazing scene. Please know that Lissett took really good care of us, and her loving, calm demeanour helped keep us calm. She worked so well with our wedding coordinator, Itzel (at Dreams Jade), these two were invincible, and they got the job done exceptionally. I can’t stop singing praises for these two young ladies.

Thank you, and one day hopefully, we will get to use your services again! Keep up the great work, guys!
I also did a 5-star Google review, and it is well-deserved!
Stay blessed, warm regards.”

Kiran & Cameron

“I just wanted to write to Stephania and thank her for how wonderful she has been during our wedding planning process for our decor/florals. We had such a positive experience working with her.

There were many questions I had regarding possible changes, the vision of the wedding, me being scared of execution, etc. and Stephania was able to answer all of them, providing us with sample pictures which I really liked. With all of the questions I had and reassurance I needed regarding the decor I had picked, we also had multiple video meetings to go over every little detail. This communication was very much appreciated.

Stephania’s cheery demeanor and willingness to find solutions / find what we wanted was also a plus for us. She updated me the day of & night before our wedding with how florals were looking (thank you!! This was initially a big cause of stress for me). She was very easy to talk to and work with. I would highly recommend any of my friends and family who are looking to get married in Cancun to Stephania for all decor purposes.

The wedding was absolutely perfect. The decor vision that you & I Stephania had discussed looked exactly as planned and I couldn’t be happier with how it turned out. A bunch of my family & friends told me how beautiful it was and many said it was a “dream wedding.” We had the best time of our lives. We cannot thank you enough. Best regards and best of luck to Velvet.”

Charmaine & Joe Tapia

“I just wanted to send a heartfelt thank you for the absolutely stunning design and décor you created for our wedding. You brought my vision of tropical boho elegance to life so beautifully. From the breathtaking flowers to the rattan lanterns, wooden round tables, and the perfect sweetheart table, every detail was exactly what I hoped for. The ceremony, cocktail hour, and reception setups were beyond anything I could have imagined; elegant, effortless, and unforgettable. It was such a joy working with you and seeing it all come together so seamlessly. Thank you again for everything!”

Angela & Ed Garcia

“Thank you for helping bring our wedding vision to life with such elegance and care. The furniture, table settings, and every little detail were perfect. You created a space that felt romantic, personal, and unforgettable. It was exactly what we had hoped for, especially with the cultural elements that were perfectly executed.”

Travina & Alejandro

“You executed my vision perfectly. So many people mentioned it’s the most beautiful wedding they’ve ever been to. I thoroughly appreciate your patience as I made a few changes during the planning process. What I appreciate most about working with you was that your entire focus was on making the day special for us. There was never a moment that you weren’t at our service from the day we met you. Thank you for truly going above and beyond to make our wedding special. I’ll share photos with you once I have them. It was a magical night!”

Ayanna Miller

“Walking into our wedding venue felt like stepping into a dream, all thanks to your incredible vision.
You took a bare beach and transformed it into something out of a fairy tale.
Every chair, table, and piece of decor was placed with such care that the entire space felt like magic.
We’re still in awe of how you made everything look so effortlessly stunning.”

Hannah & Thomas

“Angela was in tears at the end of the night overwhelmed with how beautiful everything was, she was so happy! Thank you so much for everything you did to make it so beautiful for her. The guests were impressed as well.”

Michael Ferruzzi

“More than a service, Velvet was a part of our event, a guest that was present at every detail, in every moment, a presence that shared every one of our happy tears! We love how they pulled out the happening of the most beautiful day of our lives!”

Ana & Aitor

“I had no idea about all the things I had to do to get married. The guys at Velvet explained everything to me and guided me through the whole process with enthusiasm and patience. They were so wonderful to work with!”

Joana K. & Miguel

“My wife Cassie said this was the most beautiful thing she’s ever seen. We lived a time we’ll never forget, thank you for everything! All the decor was perfect! Thank you all very much for your help in making such a magical day!”

Jerron Weaver-Smith

“Velvet design was great! They had the perfect furniture to decorate our venue and they created a really pretty drink welcome wall. We had a custom logo and they were able to recreate it to place on the dance floor. The signage for the ceremony, bar, and tables also came out beyond amazing.”

Alexandra & Xavier

“We would like to express our deep gratitude for your superb job with our wedding decor. We enjoyed working with you as we planned our wedding, and were so incredibly impressed with the way our wedding venues looked on our wedding day. All of our guests were amazed by the look of each and every venue. You understood our style and delivered with excellence. Thank you from the bottom of our hearts!”

Maya & Norb

Google:

      EXCELLENT  
   Based on 68 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   ARLISA HRNCIR 
 
 
 
 Trustindex verifies that the original source of the review is Google. Stephania was amazing! She was the only person that we had good contact with the entire time of planning. We had a lot of issues with the online person from the resort but Stephania calmed our concerns and handled all of our questions, comments, issues in a very timely manner. She offered to help us in any way that should could even if it meant more time for her. The flowers were gorgeous and exactly what the bride wanted. If you use Velvet for a wedding at Excellence Riviera Maya Cancun, try to get Stephania. You will NOT be disappointed. She is the BEST!
  
 
      Posted on Google  
   
   Meagan Wheeldon 
 
 
 
 Trustindex verifies that the original source of the review is Google. Lissette, who is apart of Velvet, was amazing. She was patient with all my requests and changes last minute. She was so responsive and I felt well taken care of and understood. Then the execution was phenomenal. From the ceremony to cocktail hour to reception, everything was flawless and BEAUTIFUL. 100% worth using Velvet. Can't thank them enough!!
  
 
      Posted on Google  
   
   Ashley A 
 
 
 
 Trustindex verifies that the original source of the review is Google. They provided the decor for our wedding at Villa La Joya. Not only do they have a great selection of pieces, but the team was also more than happy to accommodate certain customizations. So easy to work with and the outcome was truly beautiful.
  
 
      Posted on Google  
   
   Joshua Stephens 
 
 
 
 Trustindex verifies that the original source of the review is Google. I cannot say enough wonderful things about Velvet Event Design, especially Raul and his incredible team. During the planning process, we shared mock-up photos that captured our vision for both the ceremony and reception spaces, and they brought that vision to life flawlessly. Every detail was thoughtfully executed, from the floral arrangements and décor to the way each element complemented the overall setting. Everything looked absolutely perfect, and we were amazed by how cohesive, elegant, and intentional the final design felt. It was clear that Raul and his team took the time to understand exactly what we envisioned while also using their creativity and expertise to make it even more beautiful than we imagined. Walking into the finished spaces for the first time was such a memorable moment. The design created the perfect atmosphere for our wedding and made the entire celebration feel even more special. We are incredibly thankful to Raul and everyone at Velvet Event Design for their talent, professionalism, attention to detail, and care throughout the process. We would recommend Velvet Event Design in a heartbeat to anyone looking for a team that will listen to your ideas, understand your vision, and execute it beautifully. Thank you for helping make our wedding day look and feel truly unforgettable!
  
 
      Posted on Google  
   
   Cortney & Phil Quartararo 
 
 
 
 Trustindex verifies that the original source of the review is Google. I began working with Lisette from Velvet Design in May 2026 for my 13 July 2026 at Finest Playa Mujeres. Lisette was INCREDIBLE – she responded promptly and she even went out of her way to meet with me at 6 PM her time so I could videochat with her from Australia. Lisette absolutely understood my vision and love for pink. She seemed so excited about my wedding and working with her was an absolute DREAM. When I saw our wedding I gasped. Lissette OUTDID herself!!!! Everything was above / beyond what I had expected – the florals were way larger than I had expected, the floral chandelier was stunning, the custom dance floor was PERFECTION and she even threw in some extra florals and some cute pink ottomans for the lounge!!! I wanted a lot of custom items for our wedding – dance floor, margarita seating chart, custom bar and was Lissette executed EVERYTHING PERFECTLY. I got some quotes from other vendors but I am so grateful I ended up sticking with Velvet Design as everything was FANTASTIC. I was (and still am) obsessed with my bouquet and it held up SO well that I used it (and my husband’s boutonniere) at our after-wedding trash the dress shoot 3 days later!!! I actually emailed Lissette the day after the wedding because I was so overcome with how much she truly exceeded my expectations. Our wedding was absolutely perfect!!! P.S. I will update my review when I get my professional photos back!!!
  
 
      Posted on Google  
   
   K & P Kerr 
 
 
 
 Trustindex verifies that the original source of the review is Google. Absolutely stunning flowers!!!! Great work, great communication throughout the whole process and Lisette really worked her magic bringing our vision to life! Highly recommend!! 🤍
  
 
      Posted on Google  
   
   Theodore Austin 
 
 
 
 Trustindex verifies that the original source of the review is Google. Stephania was by far, the most helpful and easiest to work with! She made our wedding as stress-free as possible and we couldn’t be happier for her guidance and help! We made many changes and adjustments over a 5-month period… every time she was patient and understanding since we were from the U.S. and had other things going on. Wedding day, EVERYTHING was set up correctly and in AMAZING condition. She even added customized name tags to our tequila shot wall without asking and it was the perfect touch! She made it very clear how well she understood us and it made it the perfect touch on our Wedding day! There is no one else to ask for… HIGHLY RECOMMEND!!
  
 
      Posted on Google  
   
   Stephanie Crum 
 
 
 
 Trustindex verifies that the original source of the review is Google. I cannot say enough amazing things about Raul and the incredible job he did creating our chuppah for our wedding. From the very beginning, Raul truly listened to my vision and brought it to life even more beautifully than I could have imagined. Every detail was executed exactly how I wanted, and the final result was absolutely stunning. Our chuppah was one of the most important elements of our ceremony, and seeing it come together so perfectly made the day feel even more special and magical. It looked elegant, romantic, and completely reflected the vision I had dreamed of for our wedding. I received so many compliments from guests on how gorgeous the chuppah looked. My guests told me how the team worked all day before the ceremony to get the chuppah just right which I greatly appreciate. Thank you for making such an important part of our wedding absolutely perfect.
  
 
      Posted on Google  
   
   Tammy Bell 
 
 
 
 Trustindex verifies that the original source of the review is Google. I cannot say ENOUGH Amazing things about Raul and his team.  His communication throughout this planning process was outstanding.  He had to change the proposal multiple times and not  one time did he complain.  I was working with him from United States for a wedding here in Mexico and he absolutely brought the vision to life of exactly what my bride wanted.. Nothing missed.  The flowers were more than we could have imagined.   I would hire Raul and his team again for my bride 100%.  Thank you again Raul and your team for making this happen!! Much love and hugs!  Tammy T&T Flowers and Gifts
  
 
      Posted on Google  
   
   Clorinda Drolet 
 
 
 
 Trustindex verifies that the original source of the review is Google. We worked with Stephania for our wedding at Finest Playa Mujeres. She made our vision come to life. Our wedding and reception was more elegant and beautiful than we could have ever imagined. When we were choosing the decor she was also very knowledgeable in helping us to focus on what mskes a reception beautiful—something I really appreciated. At times I had to stand back and make sure I took it all in — everything was so perfect.  Thank you Stephania & Velvet Design… I would recommend this company to anyone.. you’ll be in excellent and very capable hands♥️
  
 
  
  
 
 
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Luxury Cancun Wedding Rentals & Destination Weddings by Velvet Event Design

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Brides from the US & Canada trust Velvet Event Design to bring their dream weddings to life through Cancun wedding rentals, exquisite décor, and bespoke floral arrangements. We make every celebration in Cancun & Riviera Maya effortlessly elegant and unforgettable.