PRIVACY NOTICE
VELVET EVENT DESIGN is responsible for this Privacy Notice that belongs to the site www.velvetdsgn.com and for the protection of the Personal Data collected. Following the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), its Regulations, and Guidelines, VELVET EVENT DESIGN declares to be a company legally constituted under Mexican laws, with domicile located at Av. Luis Donaldo Colosio, Bodega 11, Supermanzana 309, Mza. 13, Lot 1A, 77500 Cancún , Q. Roo.
This Privacy Notice contemplates at all times the principles of legality, consent, information, quality, purpose, loyalty, proportionality, and responsibility in the processing of personal data.
For what purposes will we use your Personal Data?
The Personal Data that we collect from you may be used for the following purposes, which are necessary for the provision of our services and the development of our activities:
PRIMARY PURPOSES:
1. To respond to requests for information.
2. For the provision of the services offered by VELVET EVENT DESIGN.
3. To identify you as our client, and establish personal communication with you via email or telephone.
4. To execute a contract signed remotely with you.
5. To carry out the administrative, accounting, and fiscal management of the requested services, such as collecting and billing our service and issuing tax receipts.
6. To integrate and keep our customer database updated.
7. To address opinions, complaints, and/or suggestions.
8. To comply with legal provisions and obligations derived from the legal relationship that VELVET EVENT DESIGN has with clients.
Additionally, we will use your personal information for the following purposes that are not necessary for the requested service, but that allow and facilitate us to provide you with better service:
SECONDARY PURPOSES:
1. News about VELVET EVENT DESIGN.
2. Advertising and promotions.
3. Sending invitations to our events and advertising notices.
4. Filling out customer satisfaction surveys.
5. Statistical and internal analysis purposes.
If you do not agree with the processing of your Personal Data for secondary purposes, you may let us know your refusal through a free communication, by email to the following address: info@velvetdsgn.com, expressing your refusal to the processing of your Personal Data, in the terms detailed below for the exercise of the ARCO Rights that assist you as the owner.
Refusal to use your Personal Data for these secondary purposes may not be a reason for us to deny you the service you request from us. If you do not express your refusal to process your Personal Data for secondary purposes, we will understand that you have given us your consent.
What Personal Data will we use for these purposes?
To carry out the purposes described in this Privacy Notice, we will use the following Personal Data: identification data such as full name, private and/or tax address, Federal Taxpayer Registry (RFC), Unique Population Registry Code (CURP), bank reference, email, landline and/or mobile phone number.
At VELVET EVENT DESIGN we do not handle or request sensitive Personal Data, understood as those Personal Data that affect the most intimate sphere of its owner, or whose improper use could give rise to discrimination or entail a serious risk for the owner. In particular, those that may reveal aspects such as racial or ethnic origin, present and future health status, genetic information, religious, philosophical, and moral beliefs, union membership, political opinions, or sexual preference are considered sensitive.
How can you access, rectify or cancel your Personal Data, or oppose its use?
You have the right to know what Personal Data we have about you, what we use it for, and the conditions of use we give it (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); that we delete it from our records or databases when we consider that it is not being used appropriately (Cancellation); as well as oppose the use of your Personal Data for specific purposes (Opposition). These rights are known as ARCO Rights.
To exercise any of the ARCO Rights, you must submit the respective request through the email info@velvetdsgn.com; said request must contain at least: (a) name and address or other means to communicate the response to your request; (b) documents that prove your identity or, where applicable, legal representation; (c) the clear and precise description of the Personal Data for which it is requested to exercise any of the ARCO Rights, and (d) any other element that facilitates the location or identification of the Personal Data.
When can you exercise your ARCO Rights?
In terms of the Law, at any time the owner may submit a request to exercise his ARCO Rights. VELVET EVENT DESIGN must respond to the said request within twenty days following the date of receipt thereof. If after the period established by the Law, VELVET EVENT DESIGN does not respond to your request, then you may initiate the ARCO Rights protection procedure before the National Institute for Access to Information and Data Protection (“INAI”).
How can you revoke your consent to the use of your Personal Data?
You can revoke the consent that, where applicable, you have given us for the processing of your Personal Data. However, you must keep in mind that not in all cases we will be able to respond to your request or terminate the use immediately since it is possible that due to some legal obligation, we may need to continue processing your Personal Data.
To revoke your consent, you must precisely indicate the consent you wish to revoke to the email info@velvetdsgn.com, which must contain and accompany the following: the name of the owner and address or other means to communicate the response to your request. Documents that prove the identity or, where applicable, the legal representation of the owner. The clear and precise description of the Personal Data for which one seeks to exercise any of the aforementioned rights, and any other element or document that facilitates the location of the Personal Data. In the case of rectification requests, the owner must indicate the modifications to be made and provide the documentation that supports their request.
VELVET EVENT DESIGN may deny access to Personal Data, make rectification or cancellation, or grant opposition to the processing thereof, in the following cases: When the applicant is not the owner of the Personal Data, or the legal representative is not duly accredited for this. When the applicant’s Personal Data is not found in its database. When the rights of a third party are injured. When there is a legal impediment, or the resolution of a competent authority, that restricts access to Personal Data, or does not allow rectification, cancellation, or opposition thereof. When the rectification, cancellation, or opposition has been previously made. The aforementioned refusal may be partial, in which case VELVET EVENT DESIGN will carry out the access, rectification, cancellation, or opposition requested by the owner.
In all the above cases, VELVET EVENT DESIGN must inform the reason for its decision and communicate it to the owner or, where appropriate, to the legal representative, within the deadlines established for this purpose, by the same means by which the request was carried out, accompanying, if applicable, the relevant evidence.
VELVET EVENT DESIGN will not be obliged to cancel Personal Data when: It refers to the parties of a private, social, or administrative contract and is necessary for its development and fulfillment. They must be treated by legal provision. Obstruct judicial or administrative actions linked to tax obligations, the investigation and prosecution of crimes, or the updating of administrative sanctions. They are necessary to protect the legally protected interests of the owner. It is necessary to carry out an action based on the public interest. They are necessary to comply with an obligation legally acquired by the owner.
Modifications to the Privacy Notice
This Privacy Notice may undergo modifications, changes, or updates derived from new legal requirements; our own needs for the service we offer; our privacy practices; Changes in our business model, or other causes.
To be informed about any changes that may occur to this Privacy Notice, the latest version will be available on our website, indicating at the bottom the last update date.
Last update: January 30, 2024.