EXCELLENT  
  
 Based on 68 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 ARLISA HRNCIR 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Stephania was amazing! She was the only person that we had good contact with the entire time of planning. We had a lot of issues with the online person from the resort but Stephania calmed our concerns and handled all of our questions, comments, issues in a very timely manner. She offered to help us in any way that should could even if it meant more time for her. The flowers were gorgeous and exactly what the bride wanted. If you use Velvet for a wedding at Excellence Riviera Maya Cancun, try to get Stephania. You will NOT be disappointed. She is the BEST!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Meagan Wheeldon 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Lissette, who is apart of Velvet, was amazing. She was patient with all my requests and changes last minute. She was so responsive and I felt well taken care of and understood. Then the execution was phenomenal. From the ceremony to cocktail hour to reception, everything was flawless and BEAUTIFUL. 100% worth using Velvet. Can't thank them enough!!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ashley A 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
They provided the decor for our wedding at Villa La Joya. Not only do they have a great selection of pieces, but the team was also more than happy to accommodate certain customizations. So easy to work with and the outcome was truly beautiful.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Joshua Stephens 
 
 
 
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I cannot say enough wonderful things about Velvet Event Design, especially Raul and his incredible team. During the planning process, we shared mock-up photos that captured our vision for both the ceremony and reception spaces, and they brought that vision to life flawlessly. Every detail was thoughtfully executed, from the floral arrangements and décor to the way each element complemented the overall setting. Everything looked absolutely perfect, and we were amazed by how cohesive, elegant, and intentional the final design felt. It was clear that Raul and his team took the time to understand exactly what we envisioned while also using their creativity and expertise to make it even more beautiful than we imagined. Walking into the finished spaces for the first time was such a memorable moment. The design created the perfect atmosphere for our wedding and made the entire celebration feel even more special. We are incredibly thankful to Raul and everyone at Velvet Event Design for their talent, professionalism, attention to detail, and care throughout the process. We would recommend Velvet Event Design in a heartbeat to anyone looking for a team that will listen to your ideas, understand your vision, and execute it beautifully. Thank you for helping make our wedding day look and feel truly unforgettable!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Cortney & Phil Quartararo 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I began working with Lisette from Velvet Design in May 2026 for my 13 July 2026 at Finest Playa Mujeres. Lisette was INCREDIBLE – she responded promptly and she even went out of her way to meet with me at 6 PM her time so I could videochat with her from Australia. Lisette absolutely understood my vision and love for pink. She seemed so excited about my wedding and working with her was an absolute DREAM. When I saw our wedding I gasped. Lissette OUTDID herself!!!! Everything was above / beyond what I had expected – the florals were way larger than I had expected, the floral chandelier was stunning, the custom dance floor was PERFECTION and she even threw in some extra florals and some cute pink ottomans for the lounge!!! I wanted a lot of custom items for our wedding – dance floor, margarita seating chart, custom bar and was Lissette executed EVERYTHING PERFECTLY. I got some quotes from other vendors but I am so grateful I ended up sticking with Velvet Design as everything was FANTASTIC. I was (and still am) obsessed with my bouquet and it held up SO well that I used it (and my husband’s boutonniere) at our after-wedding trash the dress shoot 3 days later!!! I actually emailed Lissette the day after the wedding because I was so overcome with how much she truly exceeded my expectations. Our wedding was absolutely perfect!!! P.S. I will update my review when I get my professional photos back!!!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 K & P Kerr 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Absolutely stunning flowers!!!! Great work, great communication throughout the whole process and Lisette really worked her magic bringing our vision to life! Highly recommend!! 🤍
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Theodore Austin 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Stephania was by far, the most helpful and easiest to work with! She made our wedding as stress-free as possible and we couldn’t be happier for her guidance and help! We made many changes and adjustments over a 5-month period… every time she was patient and understanding since we were from the U.S. and had other things going on. Wedding day, EVERYTHING was set up correctly and in AMAZING condition. She even added customized name tags to our tequila shot wall without asking and it was the perfect touch! She made it very clear how well she understood us and it made it the perfect touch on our Wedding day! There is no one else to ask for… HIGHLY RECOMMEND!!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Stephanie Crum 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I cannot say enough amazing things about Raul and the incredible job he did creating our chuppah for our wedding. From the very beginning, Raul truly listened to my vision and brought it to life even more beautifully than I could have imagined. Every detail was executed exactly how I wanted, and the final result was absolutely stunning. Our chuppah was one of the most important elements of our ceremony, and seeing it come together so perfectly made the day feel even more special and magical. It looked elegant, romantic, and completely reflected the vision I had dreamed of for our wedding. I received so many compliments from guests on how gorgeous the chuppah looked. My guests told me how the team worked all day before the ceremony to get the chuppah just right which I greatly appreciate. Thank you for making such an important part of our wedding absolutely perfect.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Tammy Bell 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I cannot say ENOUGH Amazing things about Raul and his team.  His communication throughout this planning process was outstanding.  He had to change the proposal multiple times and not  one time did he complain.  I was working with him from United States for a wedding here in Mexico and he absolutely brought the vision to life of exactly what my bride wanted.. Nothing missed.  The flowers were more than we could have imagined.   I would hire Raul and his team again for my bride 100%.  Thank you again Raul and your team for making this happen!! Much love and hugs!  Tammy T&T Flowers and Gifts
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Clorinda Drolet 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We worked with Stephania for our wedding at Finest Playa Mujeres. She made our vision come to life. Our wedding and reception was more elegant and beautiful than we could have ever imagined. When we were choosing the decor she was also very knowledgeable in helping us to focus on what mskes a reception beautiful—something I really appreciated. At times I had to stand back and make sure I took it all in — everything was so perfect.  Thank you Stephania & Velvet Design… I would recommend this company to anyone.. you’ll be in excellent and very capable hands♥️
  
 
  
 
 
 
 
   
 
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